Chapter 19: DIALOGUE

Posted on June 3, 2017


“There is a quiet revolution in American society that is redefining community in a more fluid way. This quiet revolution shows a ballooning interest in topics such as personal mastery, dialogue, and flow. The power of attention and the experience of flow as described by Mihaly Csikszentmihalyi, have long been cultivated in the practice of dialogue. At its essence, dialogue involves a collective shift of attention from politeness to conflict, from conflict to inquiry, and from inquiry to generative flow. My colleague Bill Isaacs, the founder of the MIT Dialogue Project, has used dialogue as a change method in a steel mill, in a local health care system, and as a way to build leadership capacity in multinational companies.” (Otto Scharmer, Theory U, p. 88)

The reason this can be so effectively used at such scale is that living in a spirit of dialogue is deeply ingrained within each of us defining what it means to be human, fully human. When we as humans must remember what it means to be truly human, then and only then can organizations, communities, and countries remember what they already know; what it means to be human; first within ourselves and then with each other.